• When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, mobile number,  address and email address.

• When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

• Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
• Whatsapp Marketing (if applicable): With your permission, we may send you promotional content on whatsapp about our store, new products, customer feedback, recipe ideas and other updates.

SECTION 2 - CONSENT

• How do you get my consent?

• When you provide us with personal information to complete a transaction, place an order, arrange for a delivery or return a purchase, complete the online payment, we imply that you consent to our collecting it and using it for that specific reason only.

• If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

• How do I withdraw my consent?

• If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at +91 9840981808 or mailing us at admin@heritageinspired.in

SECTION 3 - DISCLOSURE

• We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 – Zohocommerce

• Our store is hosted on Zohocommerce. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

• Your data is stored through Zohocommerce data storage, databases and the general Zohocommerce application. They store your data on a secure server behind a firewall.

PAYMENT

• If you choose a direct payment gateway to complete your purchase, then the payments are processed through a payment gateway which is owned and operated by Razor Pay.

• For more insight, you may also want to read Terms of Service (https://razorpay.com/terms/) or Privacy Statement (https://razorpay.com/privacy/).
• Offline payments can be processed through direct transfer to our ICICI Bank current account. UPI payments can be processed through the merchant QR code.

SECTION 5 - THIRD-PARTY SERVICES

• In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

• However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

• For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

• In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

• Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

SECTION 6 - SECURITY

• To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

COOKIES

• Zoho Commerce cookie policy

Zoho Commerce uses cookies to provide you visitor statistics for your store. A cookie is a small text file that is stored on the visitor's computer or other internet-connected device to identify the browser, provide analytics, and remember information about your visitors such as their language preferences. This cookie aims to provide your customers with a better shopping experience. These cookies will be set on the browser of your store visitors.

To read more about the cookies policy

https://www.zoho.com/commerce/cookie-policy.html#:~:text=What%20cookies%20does%20Zoho%20Commerce,quality%20of%20the%20user%20experience.

SECTION 7 - AGE OF CONSENT

• By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 8 - CHANGES TO THIS PRIVACY POLICY

• We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

• If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

• If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information mail at admin@heritageinspired.in